Honeywell and Qualcomm Collaborate to Develop AI Enabled Agent for Mobile Devices

AI Enabled Agent: Honeywell has announced its collaboration with Qualcomm Technologies, Inc. to develop an AI enabled Multi-Modal Intelligent Agent for Honeywell’s mobile devices. This cutting-edge solution is designed to enhance the efficiency of workers and improve customer interactions within the distribution center and retail industries by enabling natural interactions with handheld devices through voice, images, and barcodes.

This AI-powered agent is envisioned as a digital assistant for today’s workforce, providing quick access to information and resources. By enabling more intuitive ways to interact with technology, the agent is expected to result in time savings, improved accuracy, and enhanced user experiences. The development of the Multi-Modal Intelligent Agent aligns with Honeywell’s focus on three key megatrends, including automation.

Streamlining Worker Productivity with AI

With this new agent, workers can input data and receive practical answers to queries such as, “Do we have the gluten-free variant of this product in stock?” or “Where is this item located in the store?” Responses can be delivered in various forms, including images, videos, spoken answers, or text—allowing employees to complete tasks efficiently while handling multiple responsibilities, such as helping customers or performing multi-step workflows in distribution centers.

The Multi-Modal Intelligent Agent will be accessible through a software development kit (SDK), enabling easy integration with existing applications and systems used by businesses. This flexibility allows organizations to incorporate the AI solution into their current workflows seamlessly.

Collaboration for Advanced Edge AI Solutions

Nakul Duggal, Group General Manager of Automotive, Industrial, Embedded IoT, and Cloud Computing at Qualcomm Technologies, commented on the collaboration: “Leveraging our expertise in on-device generative AI, high-performance computing, and low-power solutions, this partnership with Honeywell highlights our dedication to advancing connected intelligent edge solutions. Honeywell’s Multi-Modal Intelligent Agent marks a significant leap in using edge AI to improve operational workflows and customer interactions.”

Jason Urso, Chief Technology Officer at Honeywell Industrial Automation, added, “By combining Honeywell’s intuitive mobile devices with Qualcomm Technologies’ industry-leading edge AI processors, we’re delivering solutions that make workers’ jobs easier while helping businesses provide exceptional customer experiences. With AI, Honeywell is pushing the boundaries of what’s possible for businesses with mobile workers today.”

Elevating Operations and Customer Interactions

This AI initiative aims to streamline operations across industries by equipping workers with intelligent tools that respond to multiple modes of input, ensuring they can focus on delivering exceptional service and completing their tasks with greater efficiency. Honeywell’s AI-enabled Multi-Modal Intelligent Agent represents a pivotal advancement in the digital transformation of industries, making workplaces smarter, more responsive, and better equipped to handle modern-day demands.